Privacy policy
Last updated: September 13, 2026
Eberdusk operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Eberdusk is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, including payment card information, payment confirmation, transaction details, form of payment, and other information necessary to process your purchase. Payment information may be processed directly by Shopify and our payment service providers.
Order information, including the products you view, add to your cart, purchase, return, exchange, or cancel, as well as information related to your order.
Communications with us, including information you provide when you contact our customer support team.
Device information, including information about your device, browser, network connection, IP address, and other technical identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
We do not currently require customers to create an account to place an order. Our store is designed to allow customers to complete purchases without creating a customer account.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including information collected from your device when you use our website, and through cookies and similar technologies.
From our service providers, including when we engage them to provide technology, payment processing, shipping, fulfillment, customer support, analytics, security, or other services on our behalf.
From partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide and operate the Services, including to process payments, fulfill and ship orders, communicate with you about your orders, process returns or exchanges, provide customer support, maintain website functionality, remember preferences, improve our products and Services, and provide a smooth shopping experience.
Marketing and Communications
We may use personal information to communicate with you about your orders, provide customer service, and respond to inquiries.
If you choose to subscribe to marketing communications from Eberdusk in the future, we may use your name and email address to send promotional or marketing communications, subject to applicable law. You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.
Eberdusk does not currently operate paid advertising campaigns as part of its initial marketing strategy. However, Shopify and certain third-party services may use information collected through the Services as described in their applicable privacy policies and according to the settings and features enabled on our store.
Security and Fraud Prevention
We may use personal information to help provide a secure shopping experience, process payments, authenticate transactions, detect or investigate suspected fraud or other unlawful activity, protect our Services, and maintain the security of our customers and business.
Communicating With You
We use personal information to provide customer support, respond to questions or requests, communicate about orders and transactions, and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws and regulations, respond to valid legal processes or governmental requests, enforce our Terms of Service and other policies, protect our rights, and investigate potential violations or unlawful activity.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.
These circumstances may include:
Shopify, vendors, and service providers that perform services on our behalf, including payment processing, website hosting, technology, analytics, customer support, cloud storage, fulfillment, shipping, fraud prevention, and other operational services.
Shipping and fulfillment providers, where necessary to process and deliver your order.
Payment processors and financial service providers, as necessary to process and verify transactions.
Business or technology partners, where necessary to operate, maintain, improve, or support the Services.
When you direct or consent to disclosure, such as when you choose to use a third-party service or otherwise request that information be shared.
Legal and business purposes, including when necessary to comply with applicable law, respond to legal requests, enforce our policies, protect our rights, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.
We do not sell your personal information for money.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.
Information you submit through our store may be transmitted to and processed by Shopify and other service providers, including providers that may be located in countries other than where you reside.
Shopify may also process certain information independently in connection with Shopify’s own services and features. For more information about how Shopify processes personal information and the privacy choices available to consumers, please review Shopify’s Consumer Privacy Policy and Privacy Portal.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand how visitors use the Services, maintain security, and improve the shopping experience.
Some cookies and technologies may be provided by Shopify or by third-party services integrated with our store.
Depending on where you live and applicable law, you may have choices regarding certain cookies and tracking technologies. Shopify provides customer privacy and cookie settings that may apply based on your location and the configuration of our store.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to sites that are not affiliated with or controlled by Eberdusk, you should review their privacy policies, security practices, and other terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of information or practices of third-party websites or platforms.
Information you provide on public or semi-public platforms, including third-party social networking platforms, may be viewable by other users of those platforms and may be used according to the applicable platform’s privacy policy and terms.
Children’s Data
The Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the contact details below and request that the information be deleted, subject to applicable law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell personal information of individuals under 16 years of age.
Security and Retention of Your Information
We use reasonable measures designed to help protect personal information from unauthorized access, use, alteration, or disclosure.
However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.
Any information you send to us may not be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
How long we retain personal information depends on factors such as whether we need the information to provide our Services, process transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request as permitted or required by applicable law.
Right to Access or Know
You may have the right to request access to personal information that we maintain about you.
Right to Delete
You may have the right to request that we delete personal information that we maintain about you, subject to applicable exceptions.
Right to Correct
You may have the right to request that we correct inaccurate personal information.
Right to Portability
You may have the right, in certain circumstances, to receive a copy of personal information that we maintain about you and request that it be transferred to another service provider.
Right to Opt Out of Certain Advertising or Data Sharing
Depending on where you reside and the applicable law, you may have rights to opt out of certain forms of sharing or processing of personal information for targeted advertising.
Where applicable, Shopify may provide privacy controls that allow you to exercise certain choices regarding the use of your information.
If you visit our website with an applicable Global Privacy Control signal enabled, Shopify may recognize and process that signal according to its applicable settings and requirements.
Managing Communication Preferences
If you subscribe to promotional communications from Eberdusk in the future, you may unsubscribe at any time by using the unsubscribe option included in our marketing emails.
Even if you opt out of promotional communications, we may continue to send non-promotional communications that are necessary to process or manage your orders, transactions, customer service requests, or other relationship with us.
You may exercise applicable privacy rights by contacting us using the contact information below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will respond to valid privacy requests within the time required by applicable law.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to appeal a decision regarding your privacy request or lodge a complaint with the appropriate data protection or privacy authority in your jurisdiction.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.
This may occur because Shopify, payment processors, fulfillment providers, shipping providers, technology providers, and other service providers may operate in different countries.
Where applicable law requires specific safeguards for international transfers of personal information, we will rely on legally recognized transfer mechanisms or other appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or other operational reasons.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy and provide any additional notice required by applicable law.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Eberdusk
Email: support@eberdusk.com
Location: Based in Illinois, United States
Please contact us by email for privacy questions, requests, or concerns.